Wheelchair Solutions
He Tuuru Kawe Tangata Haua
Regional Wheelchair and Seating Assessment Service
A Partnership between CCS Waikato / Bay of Plenty and Seating To Go


About Us

Wheelchair Solutions – He Tuuru Kawe Tangata Haua – is a partnership between two organisations, Seating To Go & CCS Waikato / Bay of Plenty.
We have been contracted by the Ministry of Health to provide specialised wheelchair & seating assessment services across the greater Waikato, Bay of Plenty and Lakes area.
We are not contracted to provide this service for people who are covered by ACC.


What We Do

There are a number of services involved in different parts of wheelchair and seating provision.
Our role is to assess and provide solutions for those people who have more complex wheelchair and seating needs, ie, needs that are not well met by the use of a standard manual chair.
There are a number of eligibility  criteria for the service, which are detailed in a separate handout ‘Eligibility Criteria for Wheelchair Solutions’.

 

If you are unsure about whether or not you fit into the criteria for service, please contact us to talk this through on: 

0800 109 433


Repairs and Maintenance

Repairs and maintenance of wheelchairs is not part of our contract  with the  Ministry of Health.
Please find listed below the contact details for the Repairs and Maintenance Services in our region.

Western & Eastern Bay of Plenty and Coromandel:
Bay Mobility
Phone; 0800 72 12 12

Hamilton, Tokoroa and Te Kuiti:

Phone; Enable on 07 958 2011

 

Opotiki through to Gisborne:

Eastland Mobility

Phone; 06 867 9174

 

Waikato (Inc: King Country, Tokoroa and Putaruru):
Seating To Go

21 West Street

PO Box 5725

Frankton, Hamilton
Phone; 07 848 1825

Fax; 07 848 1439


Services We Provide

  • Assessment of more complex wheelchair and seating needs
  • Funding applications for wheelchair and seating solutions
  • Trials of equipment
  • Fitting of solutions
  • Regular planned reviews and reassessment
  • Co-ordination between assessment and repair services
 
 

Anyone can make referrals to Wheelchair Solutions.
Our aim is to provide a friendly, professional and prompt service to you.

Wheelchair Solutions Regional Offices  0800 109 433

Peter Hereford Centre
74 14th Avenue
PO Box 2148
Tauranga
Phone: (07) 571 4374
Fax: (07) 578 0061
wheelchair.solutions@bop.ccs.org.nz

21 West Street

PO Box 5725
Frankton, Hamilton
Phone: (07) 848 1435
Fax: (07) 848 1439
wheelchair.solutions@wave.co.nz

 


If you are unhappy with the service you receive you can:

  • Talk with Wheelchair Solutions staff and management.
  • Discuss your concerns with the Clinical Services Manager of Wheelchair Solutions or the Regional Manager at CCS Waikato/Bay of Plenty.
  • Contact the Health Consumer Service on 0800 801 482.
  • Contact the Health and Disability Advocates on 0800 11 22 33.