Choices @ Home
‘Te Pukenga Nui Ki Tua – Ki Tai’
A flexible and friendly provider of home-based support services
for people living in the Western Bay of Plenty area.
We are a contracted provider for The Ministry of Health.
About Us
Choices @ Home ‘Te Pukenga Nui Ki Tua – Ki Tai’
is a service provided by NZCCS Bay of Plenty.
Choices @ Home provides services for people living at home who
need assistance because of their disability or age. We assist people
to live within the community independently and with dignity.
Choices @ Home deliver professional, flexible, culturally appropriate
services focusing on people’s needs and choices.
Your safety and privacy are very important to us, all our personal
assistants have security checks prior to employment. We also provide
them with ongoing training and support.
After you select Choices @ Home as your provider Support Net will
contact us with your details. We will then consult with you and
arrange for assistance to start.
From time to time, or at your request, a co-ordinator will phone
or visit you to monitor the standard of the service you are receiving.
For those people whose support is more complex, we have an after
hours system whereby one of our co-ordinators is on call.
Services We Provide
Personal Assistance
- Dressing/undressing
- Bathing/showering
- Transfers
- Supervision of medication
- Meal preparation
- Incontinence care
- Maintenance exercises
Home Help
- Vacuuming
- Mopping
- Cleaning
- Dusting
- Laundry/ironing
- Bed making/linen change
These services are provided where there is a need, as assessed
by Support Net.
If you are unhappy with the service you receive you can:
- Discuss your concerns with CCS staff and management
- Contact the Health Consumer Service 0800 801 482
- Contact the Health and Disability Advocates 0800 250 850
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